Thank you for accessing the website www.dreamerspacusco.com, belonging to DREAMER SPA CUSCO (hereinafter referred to as DREAMER SPA), the Data Controller of your Personal Data.
At DREAMER SPA CUSCO, we warmly welcome you and thank you for choosing our website. It is very important for us to protect your personal information as well as to respect your privacy and confidentiality. Therefore, on our website, we will only use and retain relevant data for a limited time as required by law, in order to provide you with a secure, swift, and efficient shopping experience. Below we provide our privacy and confidentiality policy.
The data we will use, store, and process to provide you with a secure and enjoyable experience during your purchase and any subsequent inquiries or claims includes, but is not limited to: your full name, identification number (DNI or RUC), email address, shipping address, phone numbers, payment information, billing address, relevant data from the debit or credit card used for the transaction, among others.
Information to be Used
We will use the information you provide to process your orders and to offer you the services and information available through our website that you request. Additionally, we will use the information you provide to manage your account with us, verify and carry out financial transactions related to payments made online, audit data downloads from our website, improve the design and/or content of our website pages, personalize user experiences, identify visitors to our site, conduct demographic research on our users; we will send you information that we believe may be useful to you or that you have requested, including information about our products and services, unless you have communicated to us that you oppose being contacted for these purposes. Subject to obtaining your consent, we may contact you via email with details of other products and services. If you prefer not to receive marketing communications, you may inform us at any time, and you will stop receiving such communications.
Other Uses of Your Personal Information
We may use your personal information for market research. Your data will be anonymized and used only for statistical purposes. You may opt out of this at any time. Providing your email address is only necessary if you wish to participate in contests.
We may also send you other information about us, our products, sales promotions, and offers. If you prefer not to receive this type of additional information, as detailed in this section (or any part of it), please send an email to nopublicidad@dreamerspacusco.com. Within 7 business days after receiving your instruction, we will cease sending the requested information. If your instruction is unclear, we will contact you for clarification.
About Payments
Payments made through DREAMER SPA CUSCO will be processed by the PAYPAL PAYMENT GATEWAY. You only need to provide your information on our site. This information must be accurate and up-to-date. If there are any changes to your data, you must inform us so we can update it in our database to avoid issues with payments or the delivery of your products.
Your actual order details may be stored by us, but for security reasons, they cannot be directly retrieved by us. However, you can access this information by logging into your account at padmera.com. There, you can view the details of your completed orders. You agree to keep your access personal data confidential and not to disclose it to unauthorized third parties. We cannot assume any responsibility for the misuse of passwords that you have disclosed.
Cookies
Accepting cookies is not a requirement for visiting DREAMER SPA CUSCO. Cookies are small text files that identify your computer to our server as a unique user when you visit certain pages on DREAMER SPA CUSCO and are stored by your internet browser on your computer’s hard drive. Cookies may be used to recognize your Internet Protocol (IP) address, saving you time while you are at DREAMER SPA CUSCO or want to enter it again. We only use cookies for your convenience in using DREAMER SPA CUSCO (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example, for targeted advertising). Your browser can be configured not to accept cookies, but this would restrict your use of DREAMER SPA CUSCO. Please accept our assurance that the use of cookies does not contain personal or private data and is free of viruses. If you would like more information about cookies, please visit http://www.allaboutcookies.org, or for information on how to delete them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use DREAMER SPA CUSCO. The information generated by the cookie about your use of the website (including your IP address) will be transmitted directly and stored by Google on its servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other services related to website activity and Internet usage. Google may transfer this information to third parties when required by law or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.
Security
We have implemented technical and security measures to prevent unauthorized access or illegal loss, destruction, or damage to your information. When data is collected through DREAMER SPA CUSCO, we collect your personal data on a secure server. We use protection programs on our servers. When we collect payment card information, we use Secure Socket Layer (SSL) encryption for encoding. It is strongly recommended not to send all credit or debit card details without encrypting electronic communications with us. We maintain physical, electronic, and procedural safeguards in relation to the collection, storage, and disclosure of your information. Our security procedures may mean that we may ask you for proof of identity before disclosing personal information. You are responsible for protecting against unauthorized access to your password and your computer.
Your Rights
If you are concerned about your data, you have the right to request access to it and require us to correct any inaccuracies free of charge.